Shipment

Shipping information


Delivery area

We deliver within Germany and to many European countries. You can find an overview of the countries we deliver to at checkout or on the shipping page.

Enter your delivery address and you will be shown all available options and estimated delivery times; express shipping is also available depending on the product.


Shipping service provider

Shipping depends on product size and order quantity and is carried out by DHL, UPS, DPD, Hermes, freight forwarding or other suitable logistics partners.


Shipping costs

The exact shipping costs will be displayed during the ordering process and depend on the destination region, the size and weight of your order.


Delivery time

The delivery time is usually:

  • 1–5 working days within Germany
  • 1–7 working days to other European countries

For custom-made products, the delivery time begins after production approval and receipt of payment. In individual cases, delivery times may vary. These will be communicated in the shop.


courier & Collection

We do not currently offer these options. 

 

Shipping risk

The shipping risk passes to the buyer upon handover to the shipping company, insofar as this is legally permissible.
For consumers, the risk only passes to them upon delivery of the goods.

 


Payment information

Shopify Payments

Encrypted payment processing with the following options:

  • Credit card (Visa, Mastercard, American Express)
  • Klarna Instant Bank Transfer
  • Klarna invoice purchase (if available)
  • Apple Pay
  • Google Pay
  • Further country-specific options

PayPal

  • PayPal account
  • Credit card via PayPal
  • Direct debit via PayPal
  • PayPal "purchase on account" or installment payment (subject to availability)

The invoice 

This payment method is exclusively available to government agencies, public institutions, and municipal authorities. After successful verification of your information, we will conveniently invoice you.
Payment is due within 30 days of the invoice date – without deduction.
The inspection may delay the start of production accordingly. 

 

The payment is made exclusively in advance. Shipping will take place after confirmed receipt of payment or approval.