Frequently asked questions about the online designer
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How does the online designer work?
Short:
Select product → Add images or text → Check design → Add to cart
The online designer offers the possibility to create a print design without needing your own software or knowledge.
For some products, you can make a selection on the product page (z.B. (Material), for others you can open the online designer directly by clicking the "Design Now" button.
You can customize your template (z.B. size) and fill it with all available elements: upload your own images, use our gallery free of charge, add text. Each element offers further functions such as z.B. Fonts, scaling, effects, and filters. Once you're happy with your design, click "Add to cart" and you'll be redirected to the shop.
How do I upload my own image or logo?
Click on the "Uploads" menu item and then on "Upload". Now you can upload images or files from your device, cloud storage, or camera (depending on the device you are using) into the designer and use them for creating designs.
Can I order several designs at the same time?
Each design and size requires a separate layout. The number of copies can be adjusted in the shopping cart. For another design, you will need to start the product process again from the beginning. Your previous layout will be saved in the shopping cart.
Which file formats can I use?
Possible file formats that can be uploaded and used in the online designer: PNG, JPG, SVG, PDF, EPS.
What does the image quality warning mean?
The warning refers to the area in relation to the total area. If a warning is displayed, your image/file may appear pixelated.
We recommend using only original files and avoiding screenshots. Files sent via messaging services such as WhatsApp are forwarded by default at a lower resolution.
Do the colors in the preview correspond to the later print?
No. Screens display colors in a different spectrum than print (CMYK). can They appear differently on screen during the design process and are later converted accordingly in print.
If exact color reproduction is essential, we recommend selecting the product with an upload center for print-ready files in our shop.
Can I upload my print-ready file?
You can upload your finished print design from our online designer without any further additions.
Please note that the upload process will convert colors and profiles. Cut lines and marks will not be preserved for printing.
See also:
Do the colors in the preview match the final print?
Notes and markings in the template
As a reminder, some products include notes (z.B. for placing text) and markers (z.B. Placeholders for eyelets). These are not These are printed along with the text and are not part of your design. Informational texts can be removed using the "delete" symbol (red trash can).
Do I have to use the entire area?
The template is the area of the print design. Empty, undesigned areas are white. These areas remain unprinted, and the original printing material is visible.
Can I order the same design in multiple sizes?
No, each size and design requires its own customization. You can add one design to your cart and create more later. If needed, the number of copies can be changed.z.B. The design should be printed 3 times (= 3 roll-up banners with this design).
Can I order several different motifs?
Yes, you can create multiple designs for one product. To do this, add your finished design to the shopping cart and start designing your new design on the product page.
Can I see the preview of my design?
Yes, a preview is provided in the shopping cart.
Even during the design process, you can click on "Preview" in the bottom right corner to view a preview.
Will my design be checked again before printing?
You can preview and review your design before finalizing it. Then you can approve it for printing and add it to your shopping cart.
We recommend thoroughly checking the spelling and positioning of elements, especially at the edges.
We will not conduct a further review.
Can I save my design and continue later?
You can save using the button in the bottom right corner. Important: Please note that this is a temporary Storage is limited and you will not be able to access the saved design if you change browser/device, cookies expire, or you clear your cache.
Getting started and operating
How do I start the online designer?
Go to the product page. Select your desired product option (if available) and click "Design now". The online designer will then start.
Do I have to create a customer account to use the designer?
No, you can also use the designer as a "guest".
Can I also use the online designer on my smartphone or tablet?
Yes. It may be advisable to use the mobile device in landscape mode.
How can I zoom in or out?
Next to the toolbar are the icons magnifying glass with "+" to enlarge and magnifying glass with a "-" to reduce the view.
Additionally, you can preview your design. This function is located in the bottom right corner.
How do I move, resize, rotate or delete an element?
Click on the element: A frame appears around the element with symbols in the corners.
Top left (four arrows): move
Top right (rotating arrow): rotate
Bottom right (double arrow): zoom in or out
Bottom left (red trash can): delete
The corresponding functions can also be found in the toolbar under "used elements" when you select the relevant element.
Can I undo a step?
Yes, you'll find two arrows at the edge of the screen; the top one points left. This symbol undoes your last step. The right-pointing arrow repeats your step.
Why don't I see all the editing functions?
To use editing functions, click on the element you want to edit. Basic functions will appear in the toolbar above (z.B. mirror, arrange).
You can find more functions in the toolbar under "Used Elements". Click on the relevant element. Many functions are available here. u.a. Masking, filters and image editing, creating effects, changing text type or text color.
If you are dissatisfied, you can undo steps using the left-turning arrow at the edge of the screen.
Can I continue my design at another time?
You can save using the button in the bottom right corner. Important: Please note that this is a temporary Storage is limited and you will not be able to access the saved design if you change browser/device, cookies expire, or you clear your cache.
If you exit the designer (arrow), all steps will be lost.
Size, position and print area
What does the design area shown mean?
The marked design area is the image size required to optimally print your product. Depending on the product, it may be technically necessary to add or subsequently add a so-called bleed. This addition is the tolerance (z.B. 10 mm). Therefore, the dimensions may vary on the design surface.
Can I also print outside the marked area?
No. Even if you position elements beyond the edge of the design, they will not be printed. Only the design area is relevant. You can preview your print template using the function located in the bottom right corner.
Does my motif have to fill the entire area?
No. The template is the area of the print design. Empty, undesigned areas in the template are white. These areas remain unprinted, and the original printing material will be visible later.
What happens if my subject doesn't reach the edge?
The template is the area of the print design. Empty, undesigned areas in the template are white. These areas remain unprinted, and the original printing material will be visible later.
Are notes and markings printed?
No, hints and markings (z.B. The eyelets (or other small details) help you to design your print motif in the best possible way. You can delete these instructions using the red trash can icon. However, even if you don't delete them, they won't be printed. You can view your print motif without any additions in the preview on the design page (button in the bottom right corner) or in the preview in your shopping cart.
Will everything I see in the preview be printed?
Yes, but the relevant preview is in the shopping cart. In the shopping cart, the design process is complete, you have reviewed your design, and you have given your approval to print.
Can I enter the exact size and position of an element?
Yes, the size can be changed using the double arrow on the element or by entering values in the toolbar. Select the element under "Used Elements!", and then you can enter the dimensions yourself.
The position can be determined via the toolbar above the clicked element (alignment to the template and based on the levels in the case of multiple elements).
How do I place multiple elements evenly?
You can use the guidelines as a guide or create a pattern from an element by clicking on the element in the toolbar and activating the "Creates Pattern" toggle.
What is the difference between final format, print area and trim?
A print file consists of the print area plus bleed. Bleed refers to the technical tolerance. The final format refers to the format after printing and finishing.
How do I avoid white borders on my product?
Fill the entire design area. You can also use the "Scale to Fill Area" function in the toolbar for elements. Logos, text, and important elements should not be positioned at the edges; however, backgrounds, patterns, and solid colors can serve as fill elements. Unfilled areas will remain unprinted, and the original print material will be visible later.
How much distance should text and logos have from the edge?
Depending on the product, a larger or smaller margin may be required for important elements. For example, if the product has eyelets, a larger margin is recommended. All products have a tolerance range (trimming) that should be taken into account. Colored areas, patterns, or backgrounds can, and often should, extend to the edge to avoid material showing through.
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