Warranty and return policy

return & refund

Dekoli GmbH, operator of the online shop www.werbecenter-berlin.de, The following information outlines the conditions for returns for consumers.

Returns may be accepted at our discretion. Please contact us in writing if you are dissatisfied with your delivery. 

1. Exceptions to the right of return

Returns are not accepted for:

• Items that have been specially made or personalized for you
• sealed goods whose seal has been removed after delivery and which are not suitable for return for hygienic reasons
• Goods that, after opening or use (z.B. (Adhesive bond to a wall) can no longer be used 
• Orders by Commercial customers (no statutory right of return)

2. Return period

Within 14 days of receiving the goods.

3. Before returning

Please notify us of your return briefly in writing – by email or post:

Dekoli GmbH 
Sophie-Charlotten-Str. 92
14059 Berlin
E-mail: info@werbecenter-berlin.de

This will allow us to better assign and process your return.

4. Return & Cost

Returns are at the buyer's own expense and risk.
We do not provide a return label.

Please return the goods complete, undamaged and preferably in their original packaging to the address above.

5. Refund

Once we have received and inspected your return, we will refund the purchase price. within 2 working days using the same payment method you used when placing your order.