Shipping Information

Delivery Area

We deliver within Germany as well as to many European countries. An overview of the countries we ship to can be found during checkout or on the shipping page.

Shipping Carriers

Depending on product size and order quantity, shipping is carried out via DHL, UPS, DPD, Hermes, freight forwarding, or other suitable logistics partners.

Shipping Costs

The exact shipping costs will be displayed during the ordering process and depend on the destination country, the size, and the weight of your order.

Delivery Time

Delivery time is generally:

  • 2–5 working days within Germany
  • 5–10 working days to other European countries

For custom-designed products, the delivery period begins after production approval and receipt of payment. In individual cases, delivery times may vary. These will be communicated in the shop.

Shipping Risk

To the extent permitted by law, the shipping risk passes to the buyer upon handover to the shipping company.
For consumers, the transfer of risk only occurs upon handover of the goods.


Payment Information

Shopify Payments

Encrypted payment processing with the following options:

  • Credit Card (Visa, Mastercard, American Express)
  • Klarna Sofort (Instant Bank Transfer)
  • Klarna Pay Later (subject to availability)
  • Apple Pay
  • Google Pay
  • Other country-specific options

PayPal

  • PayPal account
  • Credit card via PayPal
  • Direct debit via PayPal
  • PayPal "Pay Later" or installment payments (subject to availability)

Payment is made exclusively in advance. Shipping takes place after confirmed receipt of payment.

Contact form

Do you have questions, suggestions or need support?

Please use our contact form or send an email to info@werbecenter-berlin.de

Our friendly team will get back to you as soon as possible. We appreciate your interest and are happy to assist you.