Shipping & payment
Shipping Information
Delivery Area
We deliver within Germany as well as to many European countries. An overview of the countries we ship to can be found during checkout or on the shipping page.
Shipping Carriers
Depending on product size and order quantity, shipping is carried out via DHL, UPS, DPD, Hermes, freight forwarding, or other suitable logistics partners.
Shipping Costs
The exact shipping costs will be displayed during the ordering process and depend on the destination country, the size, and the weight of your order.
Delivery Time
Delivery time is generally:
- 2–5 working days within Germany
- 5–10 working days to other European countries
For custom-designed products, the delivery period begins after production approval and receipt of payment. In individual cases, delivery times may vary. These will be communicated in the shop.
Shipping Risk
To the extent permitted by law, the shipping risk passes to the buyer upon handover to the shipping company.
For consumers, the transfer of risk only occurs upon handover of the goods.
Payment Information
Shopify Payments
Encrypted payment processing with the following options:
- Credit Card (Visa, Mastercard, American Express)
- Klarna Sofort (Instant Bank Transfer)
- Klarna Pay Later (subject to availability)
- Apple Pay
- Google Pay
- Other country-specific options
PayPal
- PayPal account
- Credit card via PayPal
- Direct debit via PayPal
- PayPal "Pay Later" or installment payments (subject to availability)
Payment is made exclusively in advance. Shipping takes place after confirmed receipt of payment.
Kontaktformular
Haben Sie Fragen, Anregungen oder benötigen Sie Unterstützung?
Unser freundliches Team wird sich so schnell wie möglich bei Ihnen melden. Wir schätzen Ihr Interesse und stehen Ihnen gerne zur Verfügung.
Directions - Here's how to find us
Our production facility and office are located in Berlin Charlottenburg, on the GSG premises at Sophie-Charlotten-Str. 92, 14059 Berlin.
The GSG premises is the red brick building; we are located in the 3rd courtyard, on the right-hand side, Building F-H. The entrance is located on the ground floor and is barrier-free.
Directly opposite the entrance, you will find our customer parking spaces, which you can use for free.
Opening Hours
We are available on-site for you from Monday - Friday, 08:00 am - 05:00 pm.
Advertising & Displays Werbecenter-Berlin GmbH, Sophie-Charlotten-Str. 92, 14059 Berlin